It’s 9 p.m. and Mom can’t log in to her bank again. You’re trying to talk her through it without seeing her screen.
Be there for your parent online, without carrying it all.
Simeon gives your parent a safe way to ask for help online, and gives you a simple way to help with just what they asked. Up to 5 people can help alongside you. Your parent stays in charge.
Set up in about 5 minutes. No card needed. €39.90 a year after your trial. Cancel anytime.
Sound familiar?
Her login details are saved on your phone. You’re not sure you should have them, but it’s the only way things get done.
Your brother lives closer. Somehow, it’s always you she calls.
You chose to help. Their whole digital life came with it.
It’s not just your parent. And it’s not going to get simpler.
Banks, doctors, utilities and stores keep moving online, with more steps every year. 44% of Europeans don’t have basic digital skills, and among people aged 65 to 74 it’s more than half.
So families improvise: shared logins, screenshots, long phone calls. It works until something goes wrong. Then nobody can say who did what.
How Simeon works for your family
Set it up for your parent.
Create their Simeon account and add the people who can help, like you, a sibling, a friend or their caregiver.
They ask, you’re notified.
When your parent needs a hand, they send a request to the person they choose. You see what they need help with.
Help with that task, and nothing else.
Depending on what they ask, you either take care of it for them or see their screen and guide them. It’s only that task, for as long as it takes. Everything is recorded, and your parent can end it anytime.
Help that fits around your life, too
- You’re not the only one anymore. Add up to 5 people besides your parent, so siblings, friends and their caregiver can share the load.
- No more guessing over the phone. Take care of the task or see their screen and guide them, instead of trying to picture what they’re looking at.
- Fewer things they need to call you about. Simeon’s assistant explains websites and messages in plain words and helps them check anything suspicious before they click. Regular scam alerts and tips are included.
- A record that protects you, too. Every action is logged. If anyone ever asks what happened, you can show it.
- Step back when you need to. Going on vacation or stretched thin? Your parent can send requests to someone else on the list.
Simeon isn’t a way to manage your parent. It’s a way to help when they ask.
They choose who can help and what each person can see. They can see what was done and take access back whenever they want. For many parents, that’s what makes saying yes to help easier.
Your parent stays in charge.
You’re not alone in this
55 %
already help someone with their digital life
72 %
said secure login sharing is essential
85 %
felt confident after using Simeon once
Survey of 250 people across three generations, United Kingdom, 2025.
Built by people who protect sensitive data for a living
The team behind Simeon has spent more than 20 years building identity and security systems for governments and banks. Everything is encrypted end to end, and only readable on devices you’ve approved. We can’t read what you store.
A few common questions
Does my parent need to be good with technology?
No. You set everything up. They only need to know how to ask for help, and Simeon’s assistant explains the rest in plain words.
Who can I add?
Up to 5 people besides your parent: family, friends, or your parent’s caregiver. It can be a grandparent, a partner or a friend.
Can I see everything in my parent’s accounts?
No. You only get access to what they ask you to help with, for as long as they allow it.
I live far away. Does it still work?
Yes. You can help from wherever you are.
What if my parent isn’t sure about it?
Start by showing them that they stay in charge: they choose who helps and what’s shared, and they can stop it anytime. That’s usually what reassures people.
Help when they ask. Step back when you need to.
Start your free 3-month trialNo card needed. €39.90 a year after your trial. Cancel anytime.